Olo is a leading SaaS platform accelerating digital transformation in the restaurant industry by helping customers deliver more personalized and profitable guest experiences. As a result, our digital ordering, payment, and guest engagement solutions and data enable brands to do more with less and make every guest feel like a regular.
We are seeking a highly organized and execution-focused Event Marketing Coordinator to support the planning and delivery of integrated online and offline marketing events, including webinars, quarterly release campaigns, industry events, and our flagship customer conference.
This individual will play a critical role in driving cross-functional alignment, managing timelines, coordinating vendors, and ensuring seamless execution of high-impact marketing programs. The role reports to the Head of Product Marketing and partners closely with DemandGen and Brand Marketing.
This is a non-exempt position where you can work remotely from anywhere in the U. S. or at Olo’s headquarters in NYC.
What You’ll Do
- Coordinate and execute virtual events, webinars, industry events, and customer conferences
- Manage integrated campaigns for quarterly product releases and release activations across product and GTM functions
- Act as the central point of coordination across marketing, sales, product marketing, and external vendors
- Support internal and external communication to ensure all stakeholders are aligned on timelines, deliverables, and expectations
- Oversee logistics, including scheduling, asset tracking, vendor coordination, invoice management, and event execution details
- Monitor project progress, identify risks, and ensure deadlines are met
- Support post-event and campaign reporting by coordinating data collection and stakeholder feedback
- Program & Campaign Execution
- Detailed project playbooks with timelines, milestones, and dependencies
- Execution of webinars, release orchestration, and virtual events
- Customer communications around events, product updates, and release engagements
- End-to-end support for industry events and trade shows (logistics, materials, vendor coordination)
- Planning and execution support for the annual customer conference
- Cross-Functional Coordination
- Alignment across demand generation, product marketing, brand, sales, partnership teams, and external partners
- Regular project status updates and stakeholder communications
- Clear documentation of roles, responsibilities, and deadlines
- Vendor & Budget Management
- Coordination with external vendors (event agencies, platforms, production teams, etc.)
- Tracking deliverables and ensuring vendor timelines are met
- Supporting budget tracking and invoice coordination
What We’ll Expect From You
- 2+ years of experience in project management, marketing coordination, or event execution (preferably in B2B SaaS or tech)
- Strong project management, organizational, communication, and time management skills with the ability to manage multiple projects simultaneously
- Experience supporting webinars, virtual events, and/or tradeshows
- Experience supporting large-scale events or customer conferences
- Excellent communication skills, both written and verbal
- Experience executing customer marketing and customer communications
- Ability to work cross-functionally and manage multiple stakeholders
- Detail-oriented with strong follow-through and problem-solving abilities
- Comfortable working in a fast-paced, deadline-driven environment
- Familiarity with marketing automation, webinar, and project management platforms (e.g., HubSpot, Optimizely, Zuddl, CVENT)
- Experience in B2B SaaS, especially in restaurant technology, payments, or marketing platforms strongly preferred
- Basic understanding of demand generation and campaign strategy strongly preferred
About Olo
Olo is a leading restaurant technology provider with ordering, payment, and guest engagement solutions that help brands increase orders, streamline operations, and improve the guest experience. Each day, Olo processes millions of orders on its open SaaS platform, gathering the right data from each touchpoint into a single source—so restaurants can better understand and better serve every guest on every channel, every time. Over 800 restaurant brands trust Olo and its network of more than 400 integration partners to innovate on behalf of the restaurant community, accelerating technology’s positive impact and creating a world where every restaurant guest feels like a regular. Learn more at https://www.olo.com.
We’re remote-friendly. Since 2015, we have been evolving our culture to continue to support a more distributed workforce and now over 75% of our team works remotely across the U. S. If you’re in the New York City area, you can choose to work remotely or from Olo’s headquarters.
We offer great benefits, such as 20 days of paid time off, 10 sick days, 11 holidays, plus year-end closure, health, dental, and vision coverage for yourself and your family, a 401k match, remote-office stipend, a generous parental leave plan, volunteer time off, gift matching policy, and more!
Our best estimate of the compensation range for this opportunity is $64,500 – $95,000 annually, depending on your experience and location. We look forward to discussing your salary expectations and our full total rewards offerings throughout the interview process.
We encourage you to apply!
At Olo, we believe bringing together people with varied experiences and viewpoints leads to better results. Don’t check every box in the job description? Research shows many qualified candidates hold back from applying unless they meet all listed requirements. We’re committed to creating a genuine workplace where everyone can contribute their best work—this improves our decision-making and helps us better serve our communities. So if you’re enthusiastic about this role but your background doesn’t align perfectly with every qualification, we encourage you to apply anyway. You might be exactly the right fit for this or other positions.
All applicants receive consideration for employment. We do not discriminate on the basis of race, religion, color, national origin, gender identity, sexual orientation, pregnancy, age, marital status, veteran status, or disability status.
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