Join a team reshaping the future of mental healthcare. Created by psychiatrists, Headlight is more than an organization — it’s a movement. We operate on the front lines of the mental health crisis, changing how people receive care and how clinicians deliver it. To ensure everyone who seeks our help has meaningful options, we stay transparent about our services, treatments, and coverage, embrace innovation, and use our robust data to continually improve care delivery. Our mission is straightforward yet powerful: improving lives, one session at a time.

Our skilled and principled clinical team benefits from both autonomy and strong institutional support, allowing them to focus on what matters most: better outcomes for patients. Our clinicians aim to create impact beyond one-on-one care, working to improve the broader system and raise standards so their influence extends far beyond what private practice can offer.

As the most trusted behavioral health partner in the Western U.S., we’ve built deep partnerships that give us unmatched access, interoperability, and priority referrals. This exclusivity, paired with coordinated care and continuous feedback loops, leads to better outcomes and reduced costs.

Our services are convenient, accessible, and grounded in expertise, blending personalized engagement with advanced technology to enhance — not replace — human connection. We believe human relationships are essential, and from matching to sessions to ongoing care, we provide whole-person support so no one slips through the cracks and everyone has a clearer path forward.

Our Pillars
• Make things easier.
• Build genuine connections.
• Raise the standard.

Roles and Responsibilities
• Own and continually refine onboarding and enablement programs for clinicians and employees, ensuring they are effective, scalable, and aligned with organizational needs.
• Design, deliver, and improve high-quality virtual and blended learning experiences for clinical and non-clinical teams, using proven adult learning practices.
• Create, update, and maintain training materials (guides, job aids, recordings, LMS courses) to support evolving workflows, systems, and learner needs.
• Act as a subject-matter expert for clinical systems and internal tools, including the EHR, offering advanced training, office hours, and consultative support to boost proficiency and adoption.
• Collaborate with clinicians, experts, and cross-functional partners to identify learning needs, co-develop training solutions, and prioritize efforts for maximum impact.
• Manage and improve the Learning Management System, overseeing course structure, reporting, and user experience, and using data to drive improvements.
• Support operational and administrative aspects of Learning & Development, including scheduling, coordinating trainings, handling communications, and responding to learner inquiries.
• Independently manage multiple projects and stakeholders in a fast-paced environment with strong judgment and accountability.
• Perform additional duties as needed.

Required Qualifications
• 3+ years of experience in learning and development, training, enablement, or related fields with demonstrated ownership of initiatives.
• Proven ability to design, facilitate, and refine live, virtual, or blended learning experiences for varied audiences.
• Strong content development skills with experience creating practical training resources.
• Familiarity with Learning Management Systems and proficiency in Microsoft Teams and Outlook.
• Excellent organization, time management, prioritization, and decision-making skills, with the ability to manage multiple projects in a fast-paced setting.
• Strong facilitation, communication, and partnership skills with a service-oriented approach.
• Solid understanding of adult learning principles and instructional best practices.
• Ability to quickly learn new systems and explain them clearly to diverse learners.

Preferred Qualifications
• Experience supporting or training users on clinical systems or EHRs.
• Background in healthcare, behavioral health, technology, or other regulated or fast-moving environments.
• Familiarity with instructional and content development tools.
• Experience using metrics, data, or feedback to enhance training effectiveness.
• Experience using AI tools to accelerate content creation or iteration.

Benefits
• Competitive compensation and benefits.
• Opportunity to work with cutting-edge healthcare technology.
• Strong opportunities for professional growth and training.
• Supportive, collaborative work environment.
• Meaningful role contributing to improved patient care and healthcare operations.

Salary: $60,000–$75,000 annually

If you need accommodations for the interview process, please email hr@headlight.health before scheduling.

If you don’t meet every qualification, we still encourage you to apply. Research shows many candidates from historically underrepresented groups hesitate to apply unless they meet all requirements. We are committed to building a diverse, inclusive, and authentic workplace, and you may be the perfect fit for this role or another.

Headlight is dedicated to diversity, equity, and inclusion and strives to create a workplace that reflects these principles. We aim to offer a diverse clinician team to support our diverse clients and maintain a welcoming, discrimination-free environment.

By applying, you agree to receive future communication from Headlight regarding your application and related opportunities. You may opt out anytime by contacting us.

Some job boards list total compensation (base + bonus). For exact base salary details, please refer to our website or job site.