Product Manager (Universal)
Ghent
Product /
Payroll /
Hybrid
Who we are?
Silverfin is a cutting-edge cloud software solution built by accountants, for accountants.
Founded in 2013, Silverfin was created to solve the frustrations of manual, error-prone processes in analysing financial data and compliance. From day one, we’ve been a cloud-first platform with an open API architecture, leveraging structured data to transform how accountants work.
Our mission is simple: to enhance and support the accountancy profession through AI and automation, ensuring accountants remain relevant and respected in the future of finance.
In 2023, Silverfin became part of the Visma Group, joining one of Europe’s leading providers of cloud software. This partnership strengthens our ability to innovate and expand our impact within the accountancy industry.
Today, Silverfin is trusted by over 930 firms across 16 countries. Our clients include all of the Big 4 accounting firms, as well as leading global networks like BDO, PKF, Baker Tilly, Grant Thornton, and Moore.
Headquartered in Ghent, with offices in London, Luxembourg, and Gouda (NL), we’re a team of over 180 people - including a diverse remote engineering team working across multiple time zones - all working together to drive innovation in accounting.
How would you support our success?
Your role
A Product Manager in Silverfin sits within our product organisation and is responsible for the success of a select product domain of the universal Silverfin product. Whether it is refining our existing features or expanding our offering with new functionality, the Product Manager is responsible for maximising the customer value we can deliver to the markets we serve. The Product Manager is accountable for end-to-end product management of their product domain and operates in a cross-functional empowered product team, with a product designer and 5 to 6 engineers. From discovery and ideation to specification and delivery, the Product Manager is fully accountable and trusted by stakeholders.
At Silverfin we strongly believe in empowered product teams and their ability to solve high impact problems with autonomy and efficiency. Your role in our product trios is critical to us making the right prioritisation and solving the right problems for our customers.
We also believe in we, not them and us. As a Product Manager you will play an important part in strengthening our collaboration across product teams and with your stakeholders in the business.
Purpose
Silverfin is a product-led company and the Product Manager is essential in delivering customer value to the markets we serve. Our Product Managers will ensure that our core Silverfin application continues to be a market-leading fit for our markets and that it continues to be built-out with additional customer value in a scalable manner. The choices made within your product domain and the execution hereof will directly impact Silverfin’s top and bottom line.
Being successful in this role
- Expert knowledge of our product and how it’s used by our customers
- Strong product-market fit of your specific product domain
- Recognized contribution towards a product NPS of +50 in each of our markets
- Delivery of significant and measurable customer value
- 80% achievement rate of your committed product outcomes
- Exceptional collaboration you and your development team and other departments and teams
Your responsibilities
- Continuous discovery of customer value opportunities
- Continuously and critically decide which problems you and your engineering team should prioritise
- Defining metrics that show the success of a solution
- Making sure solutions are in line with the company and product strategy
- Being open minded on how to solve a problem, not being in love with a solution
- Ensuring high quality and timely releases by following the processes as defined and proposing changes where needed
- Being very aware of ROI and maximising the impact of your product investments
- Working closely together with technology teams on a daily basis to make sure requirements and dependencies are clear
- Communicating with all internal stakeholders (engineering, business unit general managers, marketing, customer success, support etc.), to make the delivery and the subsequent adoption of the product transparent to the whole organisation and that the “why” is fully understood
- Listening to customers on a weekly basis to validate assumptions and generate opportunities
- Work in lots of iterations to improve on the product and validate solutions early
- Be a true Silverfin ambassador, if you feel something needs to be improved you communicate constructively
Requirements
- You have a seasoned experience in the product organisation of a SaaS business
- Experience in Accountancy is considered a major strength
- As you are the link between different internal teams and stakeholders, you need to be a good communicator and be able to work with different kinds of people
- You have a lean mentality and you’re able to break up bigger concepts into smaller tasks
- An analytical mindset and a great customer focus
- Needless to say, you have experience working in a cross-functional agile environment and you can communicate clearly in English
- Ability to work out of our office in Gent, Belgium
We care for you
- Be part of something bigger – Join a growing SaaS company that’s now proudly part of Visma, Europe’s leader in mission-critical cloud software.
- A connected team, wherever you are – Take part in regular team activities, retreats, and offsites to keep our culture thriving.
- Grow with us – Take advantage of career development opportunities and a personal training allowance to support your growth.
- Time to recharge – Enjoy our company-wide Wellbeing Days off each month (reviewed annually).
- Fair compensation – Receive a competitive rewards package with benefits tailored to your role.
- Flexibility with connection – We have a hybrid setup, with a minimum of two days a week in the office. However, we understand that life can be unpredictable, so we offer flexibility to accommodate unexpected events. Our offices in Belgium (Ghent), the UK (London – Old Street / Shoreditch), the Netherlands (Gouda), and Luxembourg provide great spaces to collaborate and connect.
How we work
At Silverfin, we're an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, colour, national origin, gender, sexual orientation, age, marital status, or disability status. We're committed to elevating talent by creating an environment where we can all thrive together.
We have a unique culture with our values as the backbone:
Who we are - Authentically human
How we think - With a growth mindset
How we act - Bravely, side by side
How we win - By doing what we love
At Silverfin we make our own way. We are constantly looking for new and innovative ways to move forward. Continuous learning and development is encouraged to support your personal and professional growth.
At the same time, this opens up many new opportunities that allow our people to grow with Silverfin, and often faster than with other companies. So many ambitious team members have already found their way to a new challenge within Silverfin.
We want you to reach your full potential. To get you there, we don't want to think in boxes and over-structure things. So your options are not limited to 1 team or 1 career track. Your talent, motivation and potential play a crucial role in evolving across the teams into new roles.
