Technical Product Manager
Arlington, VA
Infrastructure – CRM Strategy /
Full-time /
Remote
Stand Together is a philanthropic community that helps America’s boldest changemakers tackle the root causes of our country’s biggest problems, from education to the economy, broken communities, and toxic division, among dozens of other pressing issues. We provide our partners with access to resources including funding, thought leadership, a network of peers, and a playbook for applying proven principles to transform lives and society.
Stand Together is a dynamic and mission-driven organization committed to driving positive social change and empowering individuals to overcome barriers. Join our team and be part of a collaborative community that values innovation, personal responsibility, and the power of bottom-up solutions. Together, we will create a society that fosters opportunity, dignity, and well-being for all.
Stand Together is seeking a Technical Product Manager to lead the strategy and execution of our fundraising management systems. You will collaborate with business and technical teams to enhance donor pipeline tracking, forecasting, and revenue operations within our CRM ecosystem.
The ideal candidate has a strong technical background, expertise in fundraising or sales operations, and the ability to translate strategic goals into actionable plans. You will define success metrics, align teams, and drive progress to optimize donor engagement and fundraising efficiency.
If you're an analytical, impact-driven problem solver passionate about using technology to advance fundraising, we want to hear from you!
How You Will Contribute
- Define and articulate the product vision, strategy, and roadmap in alignment with business goals. You’ll be the bridge between business aspirations and technological execution.
- Collaborate with stakeholders to understand their objectives and strategies, gather and prioritize product requirements, and consider customer feedback, market and technology trends, and business priorities.
- Lead product delivery team through effective communication, collaboration, and leadership to achieve goals.
- Work closely with architects, engineering, and QA to ensure timely and quality delivery of product features and enhancements.
- Manage the product development lifecycle, resource allocation, technical debt, deployments, and releases, and respond to issues and incidents as needed.
- Support the creation and execution of test plans and UAT to ensure the effective testing of technology changes before deployment.
- Lead the execution of planning processes and roadmaps to roll out new features and identify opportunities for innovation.
- Serve as the SME for the product, providing comprehensive guidance and support to internal teams, customers, and partners. This includes facilitating successful adoption and comprehensive training programs to ensure users can leverage the full capabilities of the product effectively.
What You Will Bring
- 5+ years of experience in product management, with a strong technical background in Salesforce administration, development, and architecture. Your track record should demonstrate successful product launches and management.
- Hands-on experience with platforms like Salesforce or HubSpot, and a deep understanding of data management tools and cloud technologies. Your technical skills enable you to understand and solve complex problems.
- Strong work ethic and accountability to make sure initiatives go well, being equally comfortable taking personal ownership of a task or delegating it to another team member.
- You thrive in collaborative environments and are adept at making quick decisions with limited information.
- Comfortable applying a combination of qualitative and quantitative methods to define success.
- Experience in data-driven decision-making, with a strong grasp of fundraising KPIs, donor retention metrics, and financial forecasting models
- Strategic thinker who can connect customer use cases to technology solutions and think holistically about end-to-end experience.
- Exceptional leadership skills with the ability to motivate and influence cross-functional teams.
- Extensive knowledge and experience working in sprints and following Agile methodology.
Stand Out Candidates Will Bring
- Experience implementing and/or supporting enterprise and large-scale systems, specifically in Customer Management, Fundraising areas, Sales, and Finance.
- Exceptional ability to create partnerships with technical leaders and business leaders.
- Ability to manage a portfolio of bigger and smaller bets while balancing immediate business value, short-term goals, and long-term vision.
- A healthy blend of deep technical knowledge, customer-centric and product-centric thinking.
- Strong communication and presentation skills; represents the products in leadership meetings.
- Salesforce Administration certification and/or other Salesforce certifications.
- Experience with Salesforce, HubSpot, SalesLoft, Snowflake, AWS.
- Experience with project management tools, specifically the Atlassian suite of products.
What We Offer
- Competitive benefits: Enjoy a 6% 401(k) match with immediate vesting, flexible time off, comprehensive health and dental plans, plus wellness and mental health support through Peloton and Talkspace.
- A meaningful career: Join a passionate community of over 1,300 employees dedicated to improving lives and driving innovative solutions to complex social challenges.
- Commitment to growth: Thrive in a non-hierarchical environment that empowers employees to discover, develop and apply their unique talents.
- Competitive compensation: Our approach rewards the value you create through competitive salaries and bonus opportunities, allowing you to share in the success you help drive.
Our Values: Working at Stand Together is different from many other organizations. Our culture is deeply rooted in Principle Based Management® (PBM®), a framework guided by the principles that drive human progress, such as dignity, openness, and bottom-up empowerment. PBM® empowers our employees to be entrepreneurial, to innovate, and to continually drive transformation.
We believe diversity fuels creativity, broadens knowledge, and helps drive success, and that is why we’re proud to be an Equal Opportunity Employer and strive to treat all employees and applicants with honesty, dignity, respect and sensitivity.
