Turkish-Speaking Customer Experience Officer

last updated September 27, 2022 14:27 UTC
The position:
We are looking for a passionate and self-motivated professional to join our Customer Experience Team in Limassol!

The main responsibilities of the position include:
· Deal with clients’ inquiries via live chat, email and telephone
· Perform personal clientele analysis and taking actions as required
· Handle client inquiries appropriately and ensuring that high level service is provided
· Promote available products and services to clients
· Develop and maintain excellent relationships with prospective and existing clients
· Cooperate effectively with other departments as required
· Contribute to team effort by achieving targeted results
Main requirements:
  • Degree in a business-related field
· Client handling experience in the financial services sector is a definite plus
  • Fluent Turkish speaker with excellent oral and written skills in English
  • Ability to multitask and maintain a high-level of organization
· Outstanding communication and interpersonal skills
  • Excellent computer literacy
  • Valid work permit required
Benefit from:
  • Attractive remuneration package plus performance related reward
  • Private health insurance
  • Food allowance
  • Intellectually stimulating work environment
  • Continuous personal development and international training opportunities
Type of employment: Full time
Location: Limassol, Cyprus

Please visit the link below to submit your online application for this position.
All applications will be treated with strict confidentiality!
Apply info ->

To apply for this job, please visit www.xm.com

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