Technical Support and Sales Engineer (Philippines)

last updated February 10, 2020 9:51 UTC

CodeLathe

HQ: Austin, TX

  • Full-Time
CodeLathe, (an Austin, TX, USA based company) is looking for a passionate French speaking account/sales executive to join our growing sales organization. This is a remote-job position and will require working remotely with other team members.
Top Ten Reasons to Join Us
  1. Work with a world class engineering team that is out to change the world
  2. Fast growing company with lots of growth opportunities
  3. Strong engineering and product focused culture
  4. 100% Remote Job – Work comfortably from your home office
  5. Unique, customer driven software development process
  6. Work on the challenging technical problems – File Systems, Search, AI, Distributed Systems.
  7. Work on widely used cutting edge tech stack
  8. Gender diversity – Men (60%), Women (40%)
  9. Part of a huge 10+ Billion $ and growing market space
  10. Competitive compensation based on experience and location
Responsibilities:
  • Answer technical questions about software installation, deployment and usage scenarios
  • Perform product/sales demo to customers
  • Assist customers with installation and configuration of CodeLathe software
  • Work directly with customers to troubleshoot, diagnose and resolve technical issues with CodeLathe’s software
  • Assist Engineering teams by escalating, reproducing customer issues until a solution is reached
  • Add and improve technical documentation
Required Qualifications:
  • Bachelor’s Engineering or Sales degree with 3 or more years of professional technical support experience is required
  • Ability to work in USA and Europe time zones
  • Experience with Microsoft Windows Server OS Administration and Troubleshooting including Active Directory is required
  • Strong Experience with Linux Administration and Troubleshooting is required
  • Excellent written and verbal communication skills
  • Self starter, highly motivated and works with little or no supervision
  • Genuinely passionate in helping others, takes ownership and pride in their job
Location: Location: Remote but strongly prefer candidates in the Philippines. If you are interested, please send your resume to the address below. Compensation is based on experience and location. Please note the Job ID:AEE2 in the email subject.
Apply info ->

To apply for this job, please email your details to jobs@codelathe.com