Limitless Technology is looking for a passionate, empathetic Chat Customer Support Specialist to join our global network of remote freelance professionals.

In this role, you’ll represent one of the world’s best-known gaming brands. Working with hundreds of other gamers, you’ll use your skills to deliver a smooth, seamless experience through fast, clear, friendly chat support. You’ll answer questions, resolve issues, and make every customer interaction simple and enjoyable.

– Fully remote freelance role, paid hourly
– Shifts available Monday–Friday, currently 9:00–18:30 (UTC)
– Hourly pay $5–$20 (based on your location), plus extra bonuses tied to quality and volume
– You select your shifts
– To stay on the team, you must average at least 20 hours per week and complete 100+ chat conversations
– As we grow, we’ll expand support to all global markets and add 24/7 shift options to give you more flexibility

This position is a great fit for someone who enjoys helping users and values flexibility in both scheduling and work style.

Your responsibilities
– Chat with customers to answer questions, resolve problems, and guide them to solutions
– Deliver accurate, high-quality support in line with service standards, the brand’s tone, and brand values
– Escalate complex cases to specialist teams when necessary
– Keep clear, consistent notes for every interaction
– Stay current on product updates, service information, and policies to provide informed support
– Share insights on recurring issues to help improve the overall customer experience

What you bring
– Proven customer support experience, ideally via chat or digital support
– Excellent written English, including strong spelling and grammar
– Ability to handle multiple tools and systems at the same time
– Strong attention to detail, empathy, and problem-solving skills
– Reliable internet connection and your own computer
– Flexibility for different shifts, including evenings or weekends if required
– Additional customer-related requirements, such as a valid PSN ID active for at least 1 year, 8+ hours of gameplay per month, and no community bans in the past 12 months
– At least one Windows 11 64-bit device (Mac and Chromebook support will be added soon)

Why Limitless
At Limitless Technology, we bring brands together with talented freelance specialists who deliver exceptional customer experiences. You’ll join an innovative platform that supports independent work—while helping some of the most exciting companies in the world.

Apply now and help redefine customer support: flexible, empowering, and genuinely human.