IT Monitoring Engineer

last updated January 21, 2022 21:17 UTC
What we’re working on
Enterprise companies turn to us to help them launch innovative digital products that interact with hundreds of millions of customers, transactions and data points. The problems we solve every day are real and require creativity, grit and determination. We are building a culture that challenges norms while fostering experimentation and personal growth. We are hiring team members who are passionate and energized by the vision of empowering our customers in a complex industry through technology, data and a deep understanding of client concerns. In order to grasp the scale of problems we face, ideally, you have some exposure to Logistics, FinTech, Transportation, Insurance, Media or other complex multifactor industries.
As a Monitoring Engineer, you will be part of a 24x7x365 monitoring team. There will be some weekend shifts required. The team will be responsible for an overall monitoring strategy and best practices for IT monitoring, working closely with developers and architects

Main responsibilities

  • The team will need to cover 24x7x365 proactive monitoring
  • Report events based on the procedure. Follow all events till closure.
  • Prepare and maintain Documentation, Reports, and provide follow on the status of identified tasks.
  • Coordinate across teams to ensure that all issues apply the appropriate focus and sense of urgency.
  • Perform daily health checks (Network, Servers & Applications).
  • 1+ year in IT
  • You will be trained in DataDog, Nagios, and Dynatrace
  • A background in infrastructure will be advantageous
  • English fluency, verbal and written
  • Responsible, Trustworthy, and able to follow clear directions
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