Business Wire, a Berkshire Hathaway company, is the world leader in distributing press releases and regulatory disclosures. Our mission is to transform how organizations connect with their audiences—and it’s only the start.

Businesses of all sizes rely on us to share market-moving news and multimedia accurately, while also driving social engagement that strengthens interactions with their target audiences.

As a Sales Development Representative (SDR), you will focus on building, maintaining, and growing customer relationships and ensuring success for existing and newly created transactional/non-contract accounts in EMEA. You will guide non-contract clients through the sales funnel to support contract pursuit by Regional Business Unit (RBU) Sales teams. You will also manage proactive outbound outreach to market qualified leads (MQLs) generated from marketing campaigns and related sources.

**Candidate must speak French fluently.**
**Working hours: Monday to Friday, 4:00 AM EST to 12:30 PM EST.**

**What You Will Do**
– Serve as the primary contact for membership applications and account setup.
– Respond to incoming emails and phone calls from prospective and existing clients, including providing cost estimates, assisting with billing/collections questions, sharing product information, and answering general inquiries.
– Research prospects and identify key stakeholders to generate interest and build rapport.
– Clearly communicate the value proposition and ROI of Business Wire products and services.
– Maintain accurate records of all sales activities (calls, meetings, opportunities, emails, and social outreach) in Salesforce/HubSpot CRM systems.
– Nurture and grow relationships with existing and newly created transactional/non-contract accounts.
– Stay current on PR and investor relations industry trends.
– Contact customers via phone, email, and social media to share expertise and position yourself as a trusted resource in investor relations, financial reporting, public relations, marketing, and corporate communications.
– Build a strong understanding of the industry, our products and services, and competitors’ offerings.
– Deliver results by engaging multiple decision-makers within an organization and addressing competing needs of various stakeholders; understand the customer’s business and propose solutions to meet their needs.
– Manage expectations and handle objections effectively.
– Assist, as needed, with general Business Wire office tasks and support for company events, including media breakfasts, client visits, and lunch-and-learn meetings.
– Collaborate with others as part of a team to achieve shared goals.

**What You Will Need**
– Prior experience delivering excellent customer service in a fast-paced environment.
– Strong interpersonal skills, with the ability to build relationships across an organization, including with executive/C-level stakeholders.
– Excellent written and verbal communication skills, including presentation skills.
– Strong communication skills both verbally and in writing.
– Exceptional time-management skills and the ability to manage multiple tasks with close attention to detail.
– Resilience, persistence, and the ability to overcome objections are essential.
– Self-motivated, organized, and ambitious, with the ability to consistently meet daily and monthly goals.
– Ability to communicate confidently with professionals in investor relations, financial reporting, public relations, marketing, and corporate communications is preferred.
– A BA/BSc degree (or equivalent international degree) is preferred.
– 1 year of sales experience is preferred.
– Proficiency with Salesforce (https://www.salesforce.com), HubSpot, and business applications such as Microsoft Office is preferred.
– Experience working with EMEA accounts is a plus.
– **Candidate must speak French fluently.**
– **Candidate must be able to work Monday to Friday, 4:00 AM EST to 12:30 PM EST.**

**What We Offer**
– The base salary range for this role is $40K to $60K per year. The final offer will depend on factors such as education, experience, knowledge, skills, and abilities, along with internal equity and alignment with regional market data. Business Wire may adjust this salary range at any time.
– Total rewards include:
– Remote work flexibility
– Comprehensive health benefits starting from your first day
– $100/month fitness allowance, tuition reimbursement, and enhanced mental health resources
– 401(k) plan with a generous company match
– PTO, floating holidays, Wellness Day Off, Birthday Day Off, and more

A background check will be required after an offer is accepted.

Business Wire is an equal opportunity employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. In line with the San Francisco Fair Chance Ordinance and similar state and local laws, and in accordance with our internal policy, we will also consider qualified applicants with arrest and conviction records.