Documentation & Technical Writing Manager

last updated June 11, 2021 11:14 UTC

Grafana Labs

HQ: New York, USA

About Grafana Labs:

There are more than 700,000 active installations of Grafana around the globe, monitoring everything from beehives to climate change in the Alps. The instantly recognizable dashboards have been spotted everywhere from a SpaceX launch and Minecraft HQ to Wimbledon and the Tour de France. Grafana Labs also helps companies including Bloomberg, JPMorgan Chase, and eBay manage their observability strategies with full-stack offerings that can be run fully managed with Grafana Cloud, or self-managed with Grafana Enterprise Stack. The Grafana stack has grown to include two other open-source projects, Grafana Loki (for logs) and Grafana Tempo (for traces)

There are more than 700,000 active installations of Grafana around the globe, monitoring everything from beehives to climate change in the Alps. The instantly recognizable dashboards have been spotted everywhere from a SpaceX launch and Minecraft HQ to Wimbledon and the Tour de France. Grafana Labs also helps companies including Bloomberg, JPMorgan Chase, and eBay manage their observability strategies with full-stack offerings that can be run fully managed with Grafana Cloud, or self-managed with Grafana Enterprise Stack. The Grafana stack has grown to include two other open source projects, Grafana Loki (for logs) and Grafana Tempo (for traces).

With the growth in the adoption of the Grafana stack, as well as the expansion of Grafana Labs’ products and projects, we are looking for a manager who can build the technical writing team and oversee the redesign and expansion of the documentation site, so that we can better serve the users who come to our site seeking technical content about our projects and products.

Grafana Labs was founded in 2015 and has grown rapidly with over 300 international employees and offices in New York, USA, and Stockholm, Sweden. We are believers in the power of global, distributed teams: Talent is not limited by borders, and great workplaces are made up of exceptional colleagues. We are an ambitious, hardworking, and friendly team.

Make a difference.Documentation is among the most critical and consumed content by users of Grafana, and the Docs & Technical Writing Manager will be instrumental in guiding the direction and enhancement of our documentation and the team to support it.

We are looking for a Docs & Technical Writing Manager who understands the documentation needs of a fast-growing company with both open source and commercial products. In addition to growing a technical writing team to keep up with our fast pace of development, you will also have an ownership role in rethinking our documentation site and working with our creative director, UX team, and web developers to build the next-generation site. You will also help drive collaboration across teams on a variety of tailored content to ensure our products are easy to learn and rapidly adopted.

Equal Opportunity Employer- At Grafana Labs we’re building a company where a diverse mix of talented people want to come, stay, and do their best work. We know that our company runs on the hard work and the dedication of our passionate and creative employees.

We will recruit, train, compensate and promote regardless of race, religion, colour, national origin, gender, disability, age, veteran status, and all the other fascinating characteristics that make us different and unique. We believe that equality and diversity builds a strong organisation and we’re working hard to make sure that’s the foundation of our organisation as we grow.

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