Delivery Manager Project Manager

last updated February 16, 2021 4:05 UTC

Job Description

Nava is at the forefront of reimagining how our government serves its people and we’re looking for a Delivery Manager to help us execute on our mission of changing the digital services our government provides.

You’ll work with our government partners and across Nava’s engineering, design, product, and business teams to help move critical projects forward that improve the lives of millions of Americans.

You’ll manage the support of a large-scale product, working closely with our engineers and government partners to triage issues and distill them into clear, actionable tickets for the team. You’ll be available to tackle P1 issues as they arise. You’ll also work with the team to continually improve on our response and support of the system and build close working relationships with a variety of people, including engineers, client stakeholders, and partner vendors.

You think holistically and understand how the details of the project fit into the bigger picture, and take pride in working through highly ambiguous situations to deliver value to users. You have a strong bias towards action when faced with incomplete information, and communicate transparently to build consensus internally and externally.

We’re a small team working to radically improve our government, so everyone that joins us has a direct impact on the direction and success of Nava. We are stewards – we hold a deep responsibility towards the systems that we work with. We are a community – we value collaboration both within our teams and with the many hardworking people within government. We offer generous benefits and equity.

We care deeply about diversity and inclusion at Nava. We are an equal opportunity employer and do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Note: We participate in E-Verify. Upon hire, we will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. This role is required to work from the contiguous United States.

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