Customer Support & Technical Writer

last updated October 28, 2019 18:19 UTC via WWR


HQ: Bath, UK

  • OFF: EU only
  • Full-Time


  • Reply to customer inquiries through Live Chat / Email
  • Create support documents on Jetti’s functionalities
  • Help monitor support metrics


  • Experience as a technical writer
  • Experience in customer service, preferably in a tech/SaaS environment
  • Familiar with ecommerce / dropshipping / inventory management
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