• Facilitate effective communication with client project stakeholders regarding project status, requirements clarity, and delivery recommendations.

• Elicit, document, and manage business requirements from product owners and stakeholders.

• Translate requirements into well-defined user stories, acceptance criteria, and functional specifications in Jira/Confluence.

• Facilitate backlog grooming, sprint planning, and stakeholder review sessions in collaboration with engineering and QA.

• Conduct gap analyses and workflow mapping to identify process improvements on the BX platform.

• Support UAT (user acceptance testing) planning, test script preparation, and stakeholder sign-off.

• Produce clear documentation including BRDs, process flows, data dictionaries, and use case diagrams.

• Engage in agile software development including daily stand-ups, sprint planning, team retrospectives, and governance activities.

• Experience/expertise in the following areas specified below:

• Elicit and document requirements from business and technical stakeholders in a software product environment

• Author user stories, acceptance criteria, BRDs, and process documentation to a high standard

• Facilitate agile ceremonies and manage backlog priorities in Jira and Confluence

• Support UAT planning and execution, serving as a liaison between business and QA teams

• CBAP or equivalent business analysis certification.

• Familiarity with API concepts and ability to review technical specifications.

• Experience in a multi-vendor delivery model.

• Excellent problem-solving skills and a proactive attitude towards challenges.

• Medical & dental insurance – with employee contributions

• LTD, Life & AD&D insurance – employee paid

• Paid time off

• 10 Paid Holidays

• RRSP with Employer Matching

• Flexible work policy

At 3Pillar, we offer a world of opportunity:

• Imagine a flexible work environment – whether it’s the office, your home, or a blend of both. From interviews to onboarding, we embody a remote-first approach.

• You will be part of a global team, learning from top talent around the world and across cultures, speaking English everyday.

• We’re big on your well-being – as a company, we spend a whole trimester in our annual cycle focused on wellbeing. Whether it is taking advantage of fitness offerings, mental health plans (country-dependent), or simply leveraging generous time off, we want all of our team members operating at their best.

• Our professional services model enables us to accelerate career growth and development opportunities – across projects, offerings, and industries.

• We are an equal opportunity employer. It goes without saying that we live by values like Intrinsic Dignity and Open Collaboration to create cutting-edge technology AND reinforce our commitment to diversity – globally and locally.

Join us and be a part of a global tech community! 🌍💼 Check out our Linkedin site and Careers page to learn more about what it’s like to be part of our #oneteam!